When you contact Reliable Dispatch by phone, email, or through our website form, we may collect information such as your name, phone number, email address, motor carrier authority (MC/DOT number), equipment type, and preferred lanes. We collect only what we need to evaluate and provide dispatching services.
We do not sell your personal information. We share carrier information only as needed to perform dispatching services — for example, with freight brokers, shippers, and factoring companies involved in a specific load — and where required by law.
We use reasonable administrative and technical safeguards to protect the information you share with us. No method of transmission or storage is 100% secure, and we encourage you to contact us promptly if you believe your information has been compromised.
Our website may use basic cookies or analytics tools to understand how visitors use the site and to improve its performance. These tools do not collect sensitive personal or financial information.
You may request access to, correction of, or deletion of the personal information we hold about you at any time by contacting us at info@reliabledispatch.org. You may also opt out of non-essential communications at any time.
Our website or communications may reference third-party services such as load boards or factoring companies. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies separately.
Our services are intended for licensed carriers, owner-operators, and fleet businesses. We do not knowingly collect information from individuals under 18 years of age.
We may update this privacy policy from time to time to reflect changes in our practices. The "Last Updated" date at the top of this section will always reflect the most recent revision.
Questions about this privacy policy or your information can be directed to info@reliabledispatch.org or 307-442-0647.